Richard Cordray, Director (Director regarding the customer Finance Protection Bureau) /S/

TOPIC: Reaction To Workplace of Inspector General Report No. OIG-16-001 Many thanks for the chance to review and react to the last Report of Inquiry (Final Report) into The FDIC’s Supervisory method of Refund Anticipation Loans while the Involvement of FDIC Leadership and Personnel, served by the FDIC’s workplace of Inspector General (OIG). This response […]

TOPIC: Reaction To Workplace of Inspector General Report No. OIG-16-001

Many thanks for the chance to review and react to the last Report of Inquiry (Final Report) into The FDIC’s Supervisory method of Refund Anticipation Loans while the Involvement of FDIC Leadership and Personnel, served by the FDIC’s workplace of Inspector General (OIG). This response addresses the matters raised by the OIG for consideration while the FDIC’s response to the Draft Report of Inquiry on February 17, 2016, addressed the factual record.

FDIC Board article on Policy Matters Raised into the Final Report

The OIG asked for that FDIC look at the presssing dilemmas included in the Final Report and apprise the OIG of every actions FDIC will need because of this. In reaction, the FDIC Board of Directors (FDIC Board or Board) will undertake overview of the key problems raised into the Final Report for consideration. As being a kick off point, the FDIC Board reiterates its dedication to the Mission, Vision, and business Values regarding the FDIC. Also, the FDIC Board commits to review and look at the following issues:

• the quality and sufficiency of parameters put on the application of ethical suasion, or its equivalents;

• the adequacy of existing automobiles for examiners along with other workers to report whatever they think become improper actions or way;

• the effectiveness and timeliness of avenues of redress offered to banks that think supervisory capabilities are not utilized properly; and

• the governance and procedures associated with Board and its own committees.

Interim Actions in reaction towards the Final Report

The FDIC has identified a number of interim actions that may be taken now to be responsive to the OIG’s concerns and further strengthen the FDIC’s supervision programs in addition to this Board-level review.

Issuance of Internal Guidance Regarding Communication with Bankers

To help reinforce expectations that interaction with bankers be balanced and clear, the Division of danger Management Supervision (RMS) will issue a Regional Director Memorandum (RD Memo) guidelines: correspondence and Coordination with Bank Management in Carrying Out Forward-Looking, Risk-Based Supervision. The RD Memo will:

• set forth communication expectations and greatest methods for every phase associated with cycle that is supervisory pre-examination planning, on-site assessment activity, post-examination report review, in addition to duration between exams;

• reinforce the necessity of interacting issues involving policy or guidelines written down on FDIC letterhead or through a written report of assessment and documenting all such communications in FDIC documents; and

• provide expanded directions for report of assessment content and magnificence, the focus that will be that fact-based, diplomatic and language that is objective ordinarily far better than critique in attaining corrective action or use of suggested improvements.

Enhancement of Appeals Processes

The FDIC agrees that banks needs to have significant avenues of redress when they think supervisory abilities aren’t utilized accordingly, including as soon as the appeals procedure just isn’t available. The Supervision Appeals Review Committee (SARC) directions had been amended in 2008, after notice and remark, to change the supervisory determinations qualified to receive appeal and align the FDIC’s appeal procedures with those of this other banking that is federal. Just before 2008, the FDIC ended up being truly the only federal banking agency that expressly permitted overview of determinations that underlie formal enforcement actions, that are at the mercy of an independent due procedure.

The FDIC Board will review and reconsider the changes produced in 2008 to your SARC eligibility demands included in the review that is board-level of quality and appropriateness associated with the installment loans in hawaii functions and obligations of current Board committees in addition to effectiveness and timeliness of avenues of redress open to banks that think supervisory capabilities aren’t used accordingly. Also, RMS and also the Division of Depositor and customer Protection (DCP) will establish a procedure for the article on appeals being gotten but they are considered ineligible for the review that is formal to ensure any issues within the appeal that require FDIC management’s attention, including worker behavior, are addressed. The method will demand that such reviews be completed on time, just like that afforded those appeals qualified to receive the process that is formal.

Issuance of exterior Guidance Regarding Expectations for Communication and Handling of Disagreements

RMS and DCP will upgrade and reissue lender Letter (FIL) 13-2011, Reminder on FDIC Examination Findings. This FIL:

• reinforces FDIC’s objectives for communications between FDIC and bankers;

• encourages banks to deliver feedback on supervisory programs also to look for quality on FDIC findings and guidelines as necessary;

• encourages institutions with issues about assessment findings to go over those issues using the examiner-in-charge or to make contact with industry office or local workplace workers;

• provides an opportunity for organizations to attract assessment findings by way of a formal appeals process; and

• supplies a private, basic and sounding that is independent through the FDIC workplace for the Ombudsman.

Issuance of Business Help With Lending Through Third Parties

The FDIC has begun developing guidance to address the risks associated with banks making loans through third parties as well as risk management practices that would be expected of banks engaging in these activities to mitigate the risks in response to the findings of the Final Report and prior OIG audits. This brand new guidance will augment and expand regarding the guidance found in FIL-44-2008, Guidance for handling Third-Party danger, and certainly will particularly deal with the potential risks related to banking institutions making loans through rent-a-charter relationships, agent relationships, as well as other third-party relationships. FDIC staff shall provide the guidance to your FDIC’s Board of Directors for consideration. As new services and distribution stations emerge, the FDIC commits to fully start thinking about whether or not the issuance of certain guidance that is regulatory warranted.

The FDIC has employed outside counsel to conduct a review that is independent of Final Report and supporting materials to advise whether there is certainly a foundation for workers action or modifications to workers policies.

We appreciate the chance to offer an answer into the Final Report. The FDIC will give you a status change regarding the efforts outlined above by June 30, 2016.